Timberline Rock & Roll LLC
Dispatcher (Administrative)
Take a high volume of calls from customers and create work order tickets using Service Management (SM)
Create work order tickets and assigning work orders to drivers and scheduling using the D-Board within Service Management
Check every Afternoon for work order mistakes or changes that need to be made
Communicate with truck drivers throughout the day utilizing the various methods of communication such as two-way radios, phones or other means such as the D-Board
Be available during normal work hours to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead, and exact locations in newly developed areas
Assign drivers to trucks and trailers, assuring drivers stay on schedule
Answer questions and calls from customers and sub-contracted truckers, take payments
Follow operational policies and procedures to achieve safety objectives
Assist with daily truck tickets and paperwork
Verify with quarries to ensure they have the product before sending trucks
Contact customers daily for trucking and material needs prior to 11:00am
Communicate with customers if drivers are running behind
Build daily schedule by 4:00 PM. Verify accuracy of work orders and adjust as needed
Material knowledge and knowledge of pit locations
Communicate with pits (pickup numbers and materials needed)
Communicate with yard personnel as needed
Manage daily operations of drivers including monthly meeting agenda and grit training
Create and upkeep POs for work orders and deliveries
Other duties as assigned by management
Must be able to understand DOT weights allowed and regulations
Assist with answering phone calls on land line
Other duties as assigned by management
Physical Demands & Work Environment:
Ability to lift up to 25 lbs. (use of equipment or 2- person lift over 50 lbs.)
Occasionally required to stoop, kneel, crouch, bend and lift/move up to 30 lbs.
Walking, bending, twisting, reaching, crawling, stretching, and standing on occasion is required.
Fun and professional environment