Deposit Relationship Officer (Administrative)

At KS Bank, we believe in our people, the value of relationships and the communities we serve. With more than 100 years of service to our local communities, KS Bank knows our people are the driving force behind our continued success. Voted the 2023 Best Place to Work in Johnston County, KS Bank has developed an organizational culture focused on employee engagement, learning and development. We are seeking team members with a commitment to service the community.
KS Bank is currently seeking a Deposit Relationship Officer to build relationships in the community and sell deposit and other banking products throughout our footprint. Primary duties for this role include, but not limited to:
Identify and target potential customers and prospects to increase deposits and sell Cash Management products, the Remote Deposit Capture program and any other electronic banking products to increase non-interest income.
Develop and implement strategies to attract new business and expand relationships with existing customers.
Assists in developing marketing plans to compliment sales efforts.
Conduct market research to identify trends and opportunities for growth.
Collaborate with retail branch staff to identify prospects and generate leads.
Cross-sells commercial products to existing and new customers, such as on-line banking, merchant card and business credit card services.
Participates in civic and professional activities to enhance the banks visibility in each community, promoting a favorable image of the Bank in all business activities within each community.
Responds to customer requests and questions in an accurate, timely and professional manner, providing excellent customer service for both internal and external customers.
Discusses customer complaints, needs or problems with senior management.
Provide exceptional service to customers, addressing inquiries and resolving issues promptly.
Educate customers on the benefits and features of electronic banking products.
Assist customers with account setup, maintenance, and troubleshooting.
Works closely with our e-Banking team to develop and assist with training of branch personnel on all new and existing electronic banking products.
Maintain a thorough knowledge of the Banks products, services, and rates; maintains an awareness of competitors products, services, and rates.
Assists with the establishment and maintenance of a consistent corporate image throughout product lines, promotional materials, and events.
Performs a variety of technical duties in support of operations, including projects, report design and generation.