Banquet Manager (Finance)

Job Description Summary

Under the guidance of the Assistant Director of Food and Beverage, within company policies and procedures, the Banquet Manager ensures that the catering department is in operational level in regards to service procedures and Sonesta Hotel Standards. This position works directly under the Director of Banquets, but maintains close communication with the Convention Services Manager, Banquet Department, Outlet Managers, Convention Services, Sales Managers, and Executive Chef.

Job Description

• Provide direction and manage all aspects of the banquet department in all capacities thereby ensuring top efficiency and high guest satisfaction
• Responsible for functions of all banquet and setup staff, facility, and costs to ensure maximum departmental profit is achieved
• Responsible for arranging all food and beverage details for all functions, including linens, table setups, and decorations
• Coordinate and supervise the preparation, presentation, buffet setups, layouts and service of food and beverage products to ensure highest quality at all times
• Attend pre and post conferences
• Responsible for reading and distributing information from group resumes
• Scheduling, employee orientation, performance appraisal, coaching, and counseling. Consults with Food & Beverage department heads and Human Resources, as appropriate in performing above duties
• Monitor the performance of the banquet and setup department through verification and analysis of customer satisfaction systems
• Review with all Managers any information of past, present and upcoming events
• Coordinate functions and activities with other department heads as appropriate
• Implement a daily, weekly and monthly checklist for the catering department. Ensure follow up to attain maximum quality and efficiency
• Keep aware of trends, systems, practices and equipment in food and beverage through trade literature and actual visits
• Monitor employee hours and fully responsible for payroll control
• Ensure that all BEO's and paperwork have been completed properly
• Ensure proper billing to guest folios and master accounts
• Daily inspection of meeting rooms for physical appearance and maintenance needs, forward maintenance/cleaning requests to appropriate departments, follow up to ensure completion
• Adhere to all Sonesta Safety and Sanitation Guidelines
• Attend weekly catering meetings
• May be required to work nights, weekends and holidays

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.