Mitutoyo America Corporation
Helpdesk Technician - Tier I, Aurora, IL (Information Technology)
Position Summary
Mitutoyo America Is seeking to fill an entry–level IT Helpdesk position located in our Aurora, IL Headquarters. We are looking for a proactive, organized, relationship-minded teammate who will play a critical role on our client services team by being the first line of support for our employee end users. This role is an in-house position with standard hours Monday – Friday.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.
What You'll Do:
Skills Needed:
1. Communication, Oral and Written
2. Customer Focused/Interpersonal
3. Quality and Quantity of Work
4. Self-Management
Why choose Mitutoyo?
Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:
Supervisory Responsibilities: There are no supervisory responsibilities for this position.
Work Environment: Office Environment.
Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Position Type and Expected Hours of Work: This is a full-time position.
Monday – Friday 8:30AM – 5:00PM
Travel: There is no travel associated with this position.
Required Education and Experience:
· Familiarity with Avaya IP Office Phone Setup and Configuration is a PLUS
· Familiarity with Various Desktop and Laptop form factors, their components and the functionality of each
· A+ Certification is a PLUS
· Microsoft Certifications are a PLUS
· Associates Degree and/ or 1-3 years Level I IT Helpdesk experience providing support to business end users
· Additional Educational Degree / certificate or equivalent experience in IT services
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reports to: IT Infrastructure Manager
Equal Opportunity Employer: Disability & Veteran
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
See job description