Bozeman Site Services LLC
Copy Of Production Manager 2025 (Administrative)
BENEFITS FOR ALL EMPLOYEES/BENEFICIOS PARA TODOS LOS EMPLEADOS:
Immediate Paid Time Off accrual and usage for all employees (even part-time)!Paid meal breaks and regular team gatherings with free meals!Peer Recognition Awards!Referral Bonuses, even for former employees!Development opportunities and certifications!Fun and professional people to work with - Just ask us!Opportunities for optional overtime!3-day summer weekends, weather permitting!Long, free summer evenings (start early, end early!)Opportunities for year-round employment!
BENEFITS FOR ELIGIBLE EMPLOYEES /BENEFICIOS PARA EMPLEADOS ELEGIBLES:
Health Insurance (Significant Employer Contribution toward employee plan!)Dental/Vision/Life InsurancesHealth Savings PlanEmployee Assistance PlanAFLACFULLY VESTED Retirement benefit and employer typically matches up to 3%!
BOZEMAN SITE SERVICES
Production Manager
Position Agreement
Division: Overhead Division
Reporting Manager: Director of Operations
Reporting Positions: Field Leaders
Employment Status: Salary, Exempt, All-Seasonal
Last Updated: April 2025
RESULTS STATEMENT
The Production Manager ensures efficient, high-quality service delivery by overseeing field operations, managing crew performance, resolving customer issues promptly and professionally, and demonstrating strong leadership, proactive problem-solving, and a commitment to operational excellence.
STRATEGIC WORK
Motivates Field Leaders to perform with excellence by modeling professionalism and servant leadership
Purchases and maintains equipment and supplies necessary for daily operations
Ensures the division has all necessary equipment, supplies, and staff to complete work, keeps equipment in good working order, and documents, reports, tracks, and completes all division equipment repair requests
Manages and anticipates division inventory, materials, and supply stocks while ordering as necessary within the division budget
Participates in the planning and implementation of daily/weekly musters
Implements and enforces safety procedures through regular safety talks and adherence to protocols
Develops, implements, and maintains Standard Operating Procedures (SOPs) for production activities and division protocols
Manages crew members' weekly schedules, ensures full coverage for operations, and achieves division goals
Produces reports for a weekly review with the DOO regarding goal achievement, strategies, issue maintenance and resolution, division inventory, and quality improvement
Assists the DOO in creating routes and ensures efficient and adhered-to service delivery schedules
Reports weekly to the DOO on production efficiency, quality control, and operational challenges
Meets weekly with the DOO and subsequently with the division team to discuss quality and improvement
Works closely with the Office Manager and DOO to coordinate service schedules, communicates changes, and resolves operational challenges
Collaborates with Field Leaders to ensure crew members are properly trained and equipped for their tasks
TACTICAL WORK
Ensures all assigned work orders are completed on time and meet quality expectations
Conducts or delegates new hire training, ensuring adequate education and training of Field Leaders
Regularly inspects sites for quality and identifies troublesome areas or issues
Quickly addresses and resolves client concerns and field operational challenges
Reviews reporting positions timesheets and work tickets daily for accuracy and submits them for approval, ensuring clocked time, work ticket records, and materials are correctly documented in Aspire
Coordinates with the mechanic to ensure crew compliance with equipment maintenance schedules, ensuring proper servicing and repair completion
Oversees the removal of equipment from the field for regular servicing, maintenance, or repairs as needed and its subsequent return to operations
Addresses staffing issues within the division as they arise, following the Corrective Action SOP in adherence to company guidelines
Conducts thorough, insightful, and timely performance reviews within BSS timeframes
Ensures credit card purchase receipts are entered correctly and accurately as they occur daily
Steps into field roles when necessary to meet operational demands or address performance gaps
Maintains availability outside of standard business hours to support urgent operational needs
Produces weekly reports tracking job completion, employee performance, and operational efficiencies
Ensures proper documentation and submission of receipts for purchases related to production
Consistently enforces the BSS Employee Handbook with tact
Performs all other duties as assigned
MINIMUM QUALIFICATIONS
18 years of age or older
Flexible schedule availability, including potential after-hours work
Legal, valid, unrestricted driver's license
Computer proficient and able to process documents, spreadsheets, input data, etc.
Proficient in Google Drive
Consistent professionalism, friendliness, honesty, accuracy, and proficiency under pressure
Reliable transportation to work to help maintain a pristine attendance record
Propane Certification provided at BSS through Northern Energy
Reasonable Suspicion Training for Supervisors provided at BSS
PHYSICAL REQUIREMENTS and WORKING CONDITIONS
Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, sitting, pushing, and pulling
Lifting and raising objects up to 60 pounds from a lower to a higher position or moving objects horizontally from position to position, requiring substantial use of upper extremities and back muscles
Frequent use of hands for grasping, repetitive motion, and manual tasks
Strong verbal communication skills for team coordination and client interaction
Exposure to varying environmental conditions, including outdoor fieldwork and office settings
Flexibility to work beyond standard business hours as needed to ensure operational success