Returning Student Coach (Finance)

Department: Enrollment Management Salary: $43,001 - $51,601
Description:
Job Summary

The Returning Student Coach oversees new students' recruitment and assists students with their academic goals. Guide students through the enrollment process from applicant to enrolled.

Duties

• Facilitates outreach and onboarding of students for student reclamation programs
• Maintains and monitors the caseload of students via proactive outreach
• Conducts ongoing communication with students using various methods
• Serves as liaison to student success resources and services
• Collaborates with university administrators and departments to facilitate the development and maintenance of business processes and procedures
• Tracks and assesses trends in student academic and non-academic needs

Marginal Duties

• Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

• None

Delegation of Work:

• N/A

Supervision Given:

• N/A

Knowledge, Skills, and Abilities

Knowledge:

• Knowledge of trends, issues, and accepted practices relevant to the position

Skills:

• Good technical skills, including proficiency in MS Excel, MS Access, and PeopleSoft
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills, including good public speaking skills
• Good project management skills

Abilities:

• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse university community

Work Location and Physical Demands

Primary Work Location:

• Works in an office environment

Physical Demands:

• Work is performed in a typical interior work environment, which does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks

Qualifications

Required Education:

• Bachelor's degree in Communication, Education, Marketing, or a related field

Required Experience:

• Minimum of two (2) years of related job experience

License/Certification:

• None required

Preferred Qualifications

• None required

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are an Equal Opportunity Institution.