AM Planner (Education)

The AM Planner is responsible for supporting the Dispatch/Load Management and Fleet Management operations through accurate and timely data entry and general office duties. Typical office hours are either day or evening shifts.
Contact and communicate professionally with drivers & customers to establish load appointments. Assist dispatch/load managers in customer relations. Enter accurate and complete load information into the computer system, including all data necessary for fleet managers and their drivers to successfully deliver freight on time. Assist in complete and timely billing process, eliminating time spent securing additional information from other departments.Post equipment boards. Run reports for Fleet Operations Manager/Terminal Coordinator, including weekly run load status report to monitor timely and accurate pickup and delivery information. Monitor incomplete trip sheets and secure necessary paperwork to complete billing process. Work with the Dispatch team to create and track KPIs, as assigned by the Fleet Operations Manager/Terminal Coordinator. Administer Magnum LTDs On Time Pickup and Delivery program, including weekly monitoring to ensure all pick-up and delivery information has been accurately entered. The Administrative Assistant will monitor the On Time Program for all core customers with annual revenue of over $200,000 and provide selected customers with a monthly On Time report summary. Other duties/projects as assigned.