Alliance Health
Member Inclusion & Outreach (Hybrid, Charlotte, North Carolina Based) (Personal Services)
The Member Inclusion and Outreach Specialist performs professional advocacy work for members and family members. The work will primarily serve to provide direct empowerment and support of members and their families who require the services and supports of the public system for Mental Health, Intellectual and Developmental Disabilities, TBI, or substance use disorders. In meetings and public outreach, this position will represent the perspective of families and members who utilize mental health, intellectual and developmental disabilities, TBI, and substance use disorder services. This position will provide direct and personal outreach to members and families through education, training, resource identification and support through systems navigation to improve access to care, health outcomes, and quality of life.
This position will allow the successful candidate to work hybrid schedule. At minimum, one day a week working onsite is required. This position will require travel around the community of Mecklenburg County and other counties Alliance serves.
Responsibilities & Duties
Member and Family Advocacy
Targeted Member Education and Outreach
Member and Family Assistance
Information Development & Dissemination
Quality of Life Measurement
Community Inclusion Planning Meetings
Maintain Documentation
Minimum Requirements
Education & Experience
Required:
Graduation from High School or equivalent and two years of experience with the population served; or an equivalent combination of training and experience.
The employee must be an openly declared individual or family member (past or present) engaged in mental health, developmental disabilities, traumatic brain injury, or substance use disorder services.
Preferred:
Bachelor's degree in a Human Services field preferred.
Certified Peer Support Specialist or Family Peer Support certification preferred.
Knowledge, Skills, & Abilities
Salary Range
$22.23 - $28.90/Hourly
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes: