Sales Development Manager (Marketing)

The Sales Development Manager will play a pivotal role in driving sales of our laser welders, engravers, and related equipment. This position emphasizes building strong customer relationships, leveraging technical knowledge, and collaborating closely with service technicians to ensure customer satisfaction and success. The ideal candidate will be a self-motivated sales professional who is passionate about the jewelry industry and eager to lead a team in expanding our market presence. This role requires consistent travel, with the expectation being that 25% of the time will be spent on the road between tradeshows, customer visits, and new customer prospecting.
Key Responsibilities:
Sales and Market Development:
Understand, organize, and maintain long-standing customer relationships through an understanding of our the relationship history and how our products and services can support their individual business plans. Identify and pursue new business opportunities in major jewelry markets through regular travel and networking.Participate in trade shows and industry events to showcase products and build brand awareness
Customer Relationship Management:
Learn and leverage existing customer relationships to support the maintenance, expansion, and evolution of jewelry businesses through new equipment purchases. Build and maintain strong relationships with prospective customers in various sectors of the jewelry industry.Understand customer needs and provide tailored solutions that enhance their operations and productivity.
Technical Aptitude:
Develop a deep understanding of our expansive equipment assortment, including each products unique applications and benefits.Conduct product demonstrations and provide training/technical support to customers as needed.
Collaboration with Service Technicians:
Partner with service technicians to ensure seamless installation, maintenance, and troubleshooting of equipment.Facilitate communication between customers and service teams to address inquiries and resolve issues promptly.Contribute to strategic planning and execution of sales initiatives to achieve team and company objectives.
Brand Representation:
Understand, embody, and extend both B&D and Stullers brand values and mission in all customer interactions.Assist in the development of marketing strategies to penetrate new and expanding markets.

Qualifications:
Bachelors degree in Business, Engineering, or equivalent experience in a similar field preferred.Proven sales experience, preferably in equipment sales or the jewelry industry.Strong technical aptitude and ability to understand complex machinery and software.Exceptional interpersonal and communication skills, with a focus on customer service.Self-motivated with a strong ability to manage time and prioritize tasks effectively.Willingness to travel frequently for customer visits, trade shows, and market research.
B&D Sales Corporation: A Stuller Company
B&D Sales of Cranston, Rhode Island was established in 1984 on the belief that excellence in laser equipment sales and support is vital to the jewelry industry. In 2018, B&D became a Stuller company, and the team remains committed to going the extra mile every time to deliver the highest standard of customer service. B&D employs a team of highly qualified technicians that offer their expertise in diagnostics, maintenance, and knowledge of vital equipment. The team is continuing to grow, and recently moved into a new, larger facility to better serve our customers!
Stuller is the jewelry industry's largest manufacturer, supplier, and technology developer in North America. With a customer base spanning the globe, we serve jewelry professionals through an unmatched selection of quality products, expert and friendlyservice, and the fastest delivery. We are powered by our employees, their creativity, their energy, and their commitmentto creating exceptional experiences.
We are committedto our employees' comprehensive health and happiness. Our award-winning wellness initiatives and benefits help Stuller to stand out as one of the top employersin Louisiana. Learn more about our benefits byclickinghere.
Stuller Is a Certified Great Place To Work!
Stuller is proud to receive this prestigious recognition by the global authority on workplace culture, employee experience, and leadership excellence. We are committed to fostering a supportive and thriving workplace for our employees.