Sales Advisor, Camp (Sales)
The Sales Advisor, Camp will be responsible for the full sales lifecycle of our Camp Sales Department and camp offerings.
Position Responsibilities:
- Prospect potential camp customers through daily phone calls, email or other outreach strategies (typically 50 phone calls per day)
- Work closely with the Outreach Manager to create effective strategies for increasing camp enrollment
- Demonstrate technical selling skills and product knowledge in all areas of camp program
- Responsible for lifecycle of the enrollment process for the Camp Program and serving as the point of contact for the customer for duration of process
- Maintain an accurate pipeline of prospective business and enrolled business
- Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer
- Educate customers about terminology, features and benefits of camp programs
- Identify new opportunities for business development designed to increase camp program enrollment
- Host prospective customers while on campus to learn about our Camp programs
- Provide support and cover for other advisors including tours with prospective families, teams, groups and at times language translations
- Maintain a thorough knowledge of IMG Academy campus
- Determine customer needs and expectations while making expert recommendations to maximize the customer's experience
- Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team
- Attend regular Sport Advisor team meetings and supporting peers, as needed
- Maintain close relationship with related departments on campus to ensure proper client transition from sale to participation
- Adhere to all company policies, procedures and business ethic codes
- Other duties as assigned
Knowledge, Skills and Abilities:
- Marketing, Sports Marketing, Sports Management or related business majors preferred
- 3-4 years of sales experience
- General knowledge of sports
- Demonstrated track record of sales revenue
- Experience with high-volume cold calling, following up on leads and generating pipelines
- Experience with MS Office
- Desire to work collaboratively with colleagues
- Excellent written and verbal communication skills
- Attention to detail
Preferred Skills:
- Bilingual
- Master's degree in Sports Management, Business or related field.
Physical Demands and Work Environment:
- Ability to work flexible hours to include nights, weekends and holidays is required
