Medical Assistant (Healthcare)

Merced Faculty Associates Medical Group, Inc. Medical Assistant Job Description


Job Title: Medical Assistant FLSA Status: Hourly, Non-Exempt

Department: Clinical Back Office Approved Date: February 2016

Reports To: Office Manager/Office Lead

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SUMMARY:

The Medical Assistant is responsible for patient care under the direction of a physician or other licensed health care provider. The Medical Assistant performs routine clinical and administrative tasks to assist medical providers with patient care and treatment.



ESSENTIAL DUTIES AND RESPONSIBILITIES:



Clinical Duties:

Prepare patients for examination by taking vitals, chief complaint, etc.
Obtain medical histories and update Electronic Health Record
Order labs, immunizations, diagnostic studies, etc. per protocol
Explain treatment procedures to patients
Assist the provider during exams and surgical procedures
Collect and prepare lab specimens
Perform basic lab tests, EKGs, treadmills, etc.
Administer injections and immunization as directed
Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required

Administrative Duties:

Follow Athena clinical workflows for patient intake including quality management
Perform referrals and obtain insurance authorizations
Communicate with patients via telephone and electronic media
Take telephone messages and review patient cases with provider to give feedback and answers to patients
Ensure all related reports, labs and information is available in the patient's medical record prior to their examination
Schedule clinic appointments and maintain surgery schedules
Make arrangements for hospital admissions
Deliver patient instruction under the direction of the medical provider
Maintain supplies and monitor inventory
Communicate with pharmacies regarding prescription orders and refills
Maintain operations of medical equipment, follow operating instructions, call for repairs as needed
Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid, etc.)

ADDITIONAL REQUIREMENTS:

To perform this job successfully, a medical assistant must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maintain a high level of confidentiality
Document work processes as required
Personal appearance and conduct must be professional at all times
Establish and maintain effective working relationships with providers, staff and management
Ability to travel or float to other sites/locations on short notice.
Comply with company policies and procedures, perform related work as required
Maintain work area and exam rooms
Requires adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance
Perform other duties as assigned

QUALIFICATIONS/SKILLS:

High school diploma or GED, Medical Assistant certification, CPR certification recommended but not required.

Medical terminology
Knowledge of the referral system, including using ICD-10 codes and CPT codes
Strong organizational and interpersonal skills
Knowledge of medications and injection procedures
Must possess basic computer knowledge and skills
Must be able to recognize and respond appropriately to urgent/emergent situations per protocols
Effectively cope with typical job stress

PHYSICAL REQUIREMENTS:

Hearing: Adequate to perform job duties in person and over the telephone. Must be able to use stethoscope and respond to verbal questions.

Speaking: Must be able to communicate clearly to patients in person and over the telephone.

Vision: Visual acuity adequate to perform job duties, including visual examination of patient and reading information from printed sources and computer screens.

Other: Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required. Requires adequate physical ability including sufficient manual dexterity to perform the requisite health care service, including injections. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.



WORK ENVIRONMENT:

Normal medical office environment. Occasional evening or weekend work, hours are based on clinic needs.



I have read this job description and understand the responsibilities and requirements of this position.





Employee Signature: ____________________________ Date: _____________



Supervisor Signature: ___________________________ Date: _____________