Service-Install - Hourly: Installer, Commercial WND II (Finance)

The Journeyman Commercial Installer plays a key role in installing large and complex doors that incorporate mechanical, electronic, and code-compliance features. As representatives of the company, our Won-Door technicians are entrusted with delivering exceptional service to general contractors and end-user customers while installing and maintaining our life-saving fire and security doors. Key responsibilities include installing, troubleshooting, repairing, and performing scheduled maintenance on equipment based on customer needs. Successful installers consistently promote our services and products in a professional manner, ensuring customer satisfaction. Additionally, Journeyman Installers may be tasked with training newly hired Installation Technicians, guiding them on their path to becoming Journeymen.Skills & Abilities

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate basic math and read a tape measure
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license.

Education

A minimum of a high school diploma or general education degree (GED) is required.

• Advanced Mechanical and electrical skills required
• Advanced Troubleshooting skills required
• Excellent Customer Service skills required
• Knowledge of commercial construction standards is preferred .

Work Environment

Performs work in a variety of customer environments including exposure to elements and in-climate weather.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• In addition, the employee is frequently required to stand, walk, and use hands with manual dexterity.
• The employee is occasionally required to sit. T
• he employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Must be capable to work overhead for a duration of time to install and service products while using ladders and power tools.

Travel Required: Yes. Our Journeyman Installers are positioned near major metropolitan areas around the country and cover geographic territories generally extending from 100 to 350 miles from their home base depending on population density. They work from their own homes and use their own trucks, with products to be installed shipped directly to the job sites. Jobs are dispatched to our technicians by a support team based at Won-Door's headquarters in Salt-Lake City, Utah.

International Travel Required: Yes.

Compensation & Benefits

Our Installers are members of the Local Carpenters Union #801 with attractive compensation and benefits negotiated as part of a collective bargaining agreement. Union benefits include:

• Vacation Trust Fund
• Pension Fund
• Health & Welfare Trust Fund
• Healthcare

• Vision Care
• Dental Care
• 401k Plan
• Southwest Carpenters Annuity Fund

Our Installers are reimbursed for usage of their vehicles based on the optional standard mileage rate established by the Internal Revenue Service and are reimbursed other travel related expenses.

Equal Employment Opportunity & Diversity Statement

At Won-Door, we are committed to fostering an environment where individual differences are respected and valued. We embrace diversity and inclusion in every aspect of our organization and encourage all employees to share their perspectives and voice their opinions. By celebrating diverse backgrounds and perspectives, we strengthen our company and work collaboratively toward achieving our goals.

Won-Door is an equal opportunity employer and adheres to all applicable federal, state, and local laws regarding equal employment and non-discrimination. It is our policy to ensure equal employment opportunities for all individuals and to strictly prohibit discrimination or harassment based on sex (including gender, gender identity, gender expression, sexual orientation, pregnancy, and childbirth), age, race, national origin, color, disability, religion, genetic information, veteran or military status, and any other characteristics protected by law.

This policy applies to all aspects of employment, including recruitment, hiring, training, promotions, transfers, compensation, termination, and layoffs. We are dedicated to maintaining a workplace that reflects our commitment to fairness, equity, and respect for all individuals.

If you have concerns about discrimination, harassment, or questions about this policy, please reach out to your supervisor or the Human Resources Manager. Won-Door values diversity in our workforce and ensures that all qualified applicants receive fair consideration for employment regardless of their protected attributes.

Together, we strive to create a workplace where everyone feels empowered to contribute, grow, and succeed.

Join our team to contribute to delivering high-quality products and exceeding customer expectations!Skills & Abilities

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate basic math and read a tape measure
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license.

Education

A minimum of a high school diploma or general education degree (GED) is required.

• Advanced Mechanical and electrical skills required
• Advanced Troubleshooting skills required
• Excellent Customer Service skills required
• Knowledge of commercial construction standards is preferred .

Work Environment

Performs work in a variety of customer environments including exposure to elements and in-climate weather.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• In addition, the employee is frequently required to stand, walk, and use hands with manual dexterity.
• The employee is occasionally required to sit. T
• he employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Must be capable to work overhead for a duration of time to install and service products while using ladders and power tools.

Travel Required: Yes. Our Journeyman Installers are positioned near major metropolitan areas around the country and cover geographic territories generally extending from 100 to 350 miles from their home base depending on population density. They work from their own homes and use their own trucks, with products to be installed shipped directly to the job sites. Jobs are dispatched to our technicians by a support team based at Won-Door's headquarters in Salt-Lake City, Utah.

International Travel Required: Yes.

Compensation & Benefits

Our Installers are members of the Local Carpenters Union #801 with attractive compensation and benefits negotiated as part of a collective bargaining agreement. Union benefits include:

• Vacation Trust Fund
• Pension Fund
• Health & Welfare Trust Fund
• Healthcare

• Vision Care
• Dental Care
• 401k Plan
• Southwest Carpenters Annuity Fund

Our Installers are reimbursed for usage of their vehicles based on the optional standard mileage rate established by the Internal Revenue Service and are reimbursed other travel related expenses.

Equal Employment Opportunity & Diversity Statement

At Won-Door, we are committed to fostering an environment where individual differences are respected and valued. We embrace diversity and inclusion in every aspect of our organization and encourage all employees to share their perspectives and voice their opinions. By celebrating diverse backgrounds and perspectives, we strengthen our company and work collaboratively toward achieving our goals.

Won-Door is an equal opportunity employer and adheres to all applicable federal, state, and local laws regarding equal employment and non-discrimination. It is our policy to ensure equal employment opportunities for all individuals and to strictly prohibit discrimination or harassment based on sex (including gender, gender identity, gender expression, sexual orientation, pregnancy, and childbirth), age, race, national origin, color, disability, religion, genetic information, veteran or military status, and any other characteristics protected by law.

This policy applies to all aspects of employment, including recruitment, hiring, training, promotions, transfers, compensation, termination, and layoffs. We are dedicated to maintaining a workplace that reflects our commitment to fairness, equity, and respect for all individuals.

If you have concerns about discrimination, harassment, or questions about this policy, please reach out to your supervisor or the Human Resources Manager. Won-Door values diversity in our workforce and ensures that all qualified applicants receive fair consideration for employment regardless of their protected attributes.

Together, we strive to create a workplace where everyone feels empowered to contribute, grow, and succeed.

Join our team to contribute to delivering high-quality products and exceeding customer expectations!Key Responsibilities

• Efficiently, safely, and professionally install door systems and related equipment.
• Perform maintenance tasks effectively on automatic and accordion door systems.
• Diagnose and repair faulty equipment by analyzing system functionality and identifying the cause of malfunctions.
• Read, interpret, and implement complex installation and service schematics, as well as wiring diagrams.
• Collaborate with the dispatch team to optimize labor efficiency and maximize work schedule productivity while accounting for 100% of work time.
• Operate hand and power tools in compliance with OSHA standards.
• Accurately complete work orders using computer-based documentation systems in accordance with established procedures.
• Maintain a positive and professional image when interacting with customers, employees, and management, fostering cooperative and courteous relationships.
• Coordinate with parts and sales departments to meet customer needs; promptly report and address any potential customer concerns.
• Travel throughout the coverage area, including regular overnight trips.
• Work independently and make autonomous decisions as required.
• Train and mentor new technicians, providing support to colleagues as needed.
• Drive safely and efficiently within the designated service area.
• Actively promote and adhere to safety programs and initiatives, ensuring compliance with safety policies and procedures in all work environments, including job sites, the warehouse, and office settings.

Key Responsibilities

• Efficiently, safely, and professionally install door systems and related equipment.
• Perform maintenance tasks effectively on automatic and accordion door systems.
• Diagnose and repair faulty equipment by analyzing system functionality and identifying the cause of malfunctions.
• Read, interpret, and implement complex installation and service schematics, as well as wiring diagrams.
• Collaborate with the dispatch team to optimize labor efficiency and maximize work schedule productivity while accounting for 100% of work time.
• Operate hand and power tools in compliance with OSHA standards.
• Accurately complete work orders using computer-based documentation systems in accordance with established procedures.
• Maintain a positive and professional image when interacting with customers, employees, and management, fostering cooperative and courteous relationships.
• Coordinate with parts and sales departments to meet customer needs; promptly report and address any potential customer concerns.
• Travel throughout the coverage area, including regular overnight trips.
• Work independently and make autonomous decisions as required.
• Train and mentor new technicians, providing support to colleagues as needed.
• Drive safely and efficiently within the designated service area.
• Actively promote and adhere to safety programs and initiatives, ensuring compliance with safety policies and procedures in all work environments, including job sites, the warehouse, and office settings.