Crown Castle
Off Net Solutions Specialist (Information Technology)
Position Title: Off Net Solutions - Specialist (T3)
Company Summary:
Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it possible to transform the way we live and work. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US.
As an industry-leading communication infrastructure provider across the U.S., Crown Castle is at the center of bringing information to and enabling innovation for the people and businesses that need them. The Data and Digital team provides innovative microservice and event-based solutions, utilizing open-source technologies in the cloud, to deliver critical data, geo-spatial, and logistic capabilities to our customers.
Role
The Off-Net Solutions Specialist will be responsible for administrating the post-sales process of sourcing, ordering, tracking and reconciling records for all lit and dark circuits. This includes activations, moves, upgrades, changes and disconnects. As a key member of Crown Castle's Off-Net Solutions team, this person will act as a liaison between Crown Castle's Type II providers and Crown Castle Service Delivery teams to drive on time service order completion while controlling costs and provide a level of service which meets or exceeds customer and other Crown Castle department expectations while.
Responsibilities
Education/Certifications
Experience/Minimum Requirements
Skills & Abilities
Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.
The hiring range offered for this position is the equivalent of $48,160 - $60,200 annually. In addition to hourly compensation, employees are eligible for an annual bonus of up to 10% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Engineering