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As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
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As part of the new Ambulatory Centralized structure, the Senior Director of Population Health will help create the approach and strategy for oversight, improvement, and management of value-based purchasing and pay-for-performance contracts. This approach will include the development of a Population Health and Care Management Operating Model in alignment with the overall UCH organization structure, leading to improved transitions of care that will ultimately help with reduced readmissions and unnecessary ED utilization. Additionally, the position will help UC Health identify and connect patients with community services and needs that will help improve quality of life. The Senior Director of Population Health will also improve internal communications promoting population health and care management services which will help care teams understand services the system can provide or refer to community partners reducing patients seeking care elsewhere. This position will work closely with the VP of Population Health in ensuring that practices can work with members of the population health team to understand how best to refer to specialists in the UC Health system and also ensure that the Primary Care Physician is involved and can champion care for the patient.Minimum Required: Master's Degree. | Minimum Required: 3 - 5 Years equivalent experience. Preferred: 6 - 10 Years equivalent experience.• Monitor and hold care management teams accountable to achieve identified goals related to care outcomes, quality, efficiency, and patient experience o Continuously seek to improve delivery models and coordinate with department leaders to develop standardized care • Key responsibilities include proactively maintaining a deep understanding of the key drivers for each practice, translating the data to insights for the practices, collaboratively identifying actionable steps for improvement through a Plan-Do-Study-Act (PDSA) process improvement model, coaching care teams in process improvements, clinical integration, and outcomes • Manages the review of clinical outcomes, patient panel management, and performance metrics for affiliates and employed physicians in the assigned market or Region's network • Partners with providers and care team members to implement evidence-based protocols and other improvement initiatives based on the insights, monitors ongoing progress, document supports, identify resources, and engages care delivery team • Maintains being a professional role model in practice transformation, effectively engages and educates stakeholders on the elements, measures, tasks, and tools to be used to support various practice improvement activities • Identify opportunities to design and develop new, innovative care delivery models to improve quality and lower total cost of care for the patient population under responsibility o Develop programs to support patients across their journey and continuum of care (wellness, primary, urgent, acute, post-acute etc.) o Establish programs that will succeed in a risk-based environment across different populations including commercial, Medicaid and Medicare o Oversee Learning Health Networks that share learnings and collaborate with other health systems • Works closely with network and hospital leadership and other partner organizations to drive development and execution of cross-continuum strategies and measurement systems that improve Quadruple Aim goals of population health, experience of care, cost of care and provider satisfaction o Facilitates integration between activities of key business units related to clinical transformation that creates alignment, reduces duplication of efforts, and improves coordination of approaches and deployment of resources • Provides leadership oversight for development and maintenance of dashboards and action plans to ensure metrics and cascading 30-day work plans are monitored and used regularly for performance improvement
• Other duties as assigned• Monitor and hold care management teams accountable to achieve identified goals related to care outcomes, quality, efficiency, and patient experience o Continuously seek to improve delivery models and coordinate with department leaders to develop standardized care • Key responsibilities include proactively maintaining a deep understanding of the key drivers for each practice, translating the data to insights for the practices, collaboratively identifying actionable steps for improvement through a Plan-Do-Study-Act (PDSA) process improvement model, coaching care teams in process improvements, clinical integration, and outcomes • Manages the review of clinical outcomes, patient panel management, and performance metrics for affiliates and employed physicians in the assigned market or Region's network • Partners with providers and care team members to implement evidence-based protocols and other improvement initiatives based on the insights, monitors ongoing progress, document supports, identify resources, and engages care delivery team • Maintains being a professional role model in practice transformation, effectively engages and educates stakeholders on the elements, measures, tasks, and tools to be used to support various practice improvement activities • Identify opportunities to design and develop new, innovative care delivery models to improve quality and lower total cost of care for the patient population under responsibility o Develop programs to support patients across their journey and continuum of care (wellness, primary, urgent, acute, post-acute etc.) o Establish programs that will succeed in a risk-based environment across different populations including commercial, Medicaid and Medicare o Oversee Learning Health Networks that share learnings and collaborate with other health systems • Works closely with network and hospital leadership and other partner organizations to drive development and execution of cross-continuum strategies and measurement systems that improve Quadruple Aim goals of population health, experience of care, cost of care and provider satisfaction o Facilitates integration between activities of key business units related to clinical transformation that creates alignment, reduces duplication of efforts, and improves coordination of approaches and deployment of resources • Provides leadership oversight for development and maintenance of dashboards and action plans to ensure metrics and cascading 30-day work plans are monitored and used regularly for performance improvement